Argo Back to the front door

Support

Argo is made by a very small team. Write, and a person answers.

Write to us

Email [email protected]. Say whether you mean the Argo app for iPhone or the website at argoastro.com, and for the app, which iPhone and which version of iOS you are on. Please don’t send your birth details unless your question is about them; we don’t need them to help.

Common questions

I typed my birth time wrong.

In the app, open Settings and choose Birth details; your answers come back pre-filled, and the chart is recomputed when you confirm. On the website, your chart’s details are on the account page after you sign in.

How do I cancel or get a refund for the app?

A subscription bought in the app is a purchase from Apple. Cancel it in your iPhone’s Settings under your Apple Account and Subscriptions; it runs to the end of the period you paid for. Refunds for App Store purchases are decided by Apple at reportaproblem.apple.com; we cannot see or refund them ourselves.

How do I cancel the Almanac on the website?

Sign in, open your account, and choose Manage subscription. It runs to the end of the period you paid for, and nothing is charged after that. Refunds are described in our terms.

How do I delete my data?

The app holds nothing anywhere but on your phone, so deleting the app deletes everything. On the website, sign in and choose Delete account; it is immediate and complete, and the privacy policy says exactly what goes.

Is this advice?

No. Argo computes the sky and reads its patterns against your chart. It never predicts an event and never tells you what to do; the page What this is, and isn’t says it at length.